Warranty Policy

WARRANTY POLICY: The 30 day trial policy commences 7 days after purchase and applies to original purchasers of genuine hülya products and customers who purchased product(s) directly through the hü store or When purchasing through a third party platform, such as, we always recommend that you check “sold buy” name to ensure that the product was sold by hülya, LLC. Please register your purchase on our website. We will always attempt to look up your name for proof of purchase in our system. However, there is no guarantee that Amazon, a 3rd party authorized seller or even in our own system, we will be able to find your order several months later. We highly recommend you keep your receipt for proof of purchase.

REFUND POLICY: We really want you to be happy with your purchase of hülya products. hülya offers a 30 day no questions asked, return policy on our adjustable memory foam pillows. If for any reason you are not pleased with the product, you may either return the product to us for a full refund, (minus shipping fees) or donate the pillow to your local charity. Please send us a copy of the donation receipt and we will refund you the full cost of the pillow.  
 If you are not completely satisfied with your product, please contact us at:

Please Note: It may take 5 - 10 business days for your refund to be posted.


LATE OR MISSING REFUNDS (if applicable) Please Note: It may take 5 - 10 business days for your refund to be posted. If you haven’t received a refund yet, check with your bank and/or credit card company associated with your purchase. If you still have not received your refund, please contact us at: